Privacy Policy

This policy explains what information Green Dog Grooming receives through GreenDogGrooming.com, including Green Dog Grooming Guides, Green Dog Community, My Dogs, The Greener Dog newsletter, and the North Phoenix Mobile Grooming branch, the purposes for which that information is used, and where third-party services apply their own practices.

1. Information Provided by Clients

Where a visitor creates an account or dog profile, participates in community features, books a mobile-grooming appointment, makes contact, subscribes to the newsletter or otherwise submits information voluntarily, that information may include name; email address; telephone number or other contact details; account information; service address where applicable; information concerning a dog, including breed or mix, age, approximate weight, coat type, coat length, shedding, grooming needs, product interests, environmental preferences and photographs; grooming history and handling information; appointment details; community content; newsletter subscription information; and the content of messages submitted through website forms, text, telephone or email.

Such information is used to provide requested site features, maintain member and dog-profile information, support community participation, personalize Green Dog Grooming resources, manage newsletter subscriptions, respond to enquiries, manage North Phoenix grooming appointments, communicate regarding service, and operate the website and business.

Client information is not sold.

2. Photographs of Dogs

Photographs submitted with an appointment request are used to assess coat type, coat condition, approximate grooming workload and service fit. A photograph does not guarantee that every coat or skin condition can be identified before the dog is handled.

Photographs are not published as testimonials, portfolio images or marketing content without the client’s permission.

3. Third-Party Booking, Payment and Business Services

Appointment scheduling is handled through the Green Dog online calendar. Payments are processed securely through Square. Website hosting, WordPress, account/member functionality, forms, community features, email delivery, newsletter delivery, analytics and affiliate tracking may involve additional third-party providers.

Information submitted directly to a third-party service is also governed by that provider’s privacy policy and security practices, which are outside Green Dog Grooming’s control.

4. Website Technical Data

Hosting, WordPress, security and analytics tools may process technical information including IP address, browser and device information, pages viewed, referring source, approximate location, and cookies or similar identifiers.

Cookies are small files stored by a browser. Certain cookies are necessary for the operation of the site; others assist in understanding which pages visitors find useful. Cookies may be cleared or blocked through browser settings, although certain features of the site may not function as intended where they are.

5. Affiliate Links

Certain articles contain affiliate links. Where a reader follows such a link, the merchant or affiliate network may set a cookie or apply tracking parameters in order to determine whether a qualifying purchase or action has occurred.

Such tracking is conducted by the merchant or network under its own privacy practices. The Affiliate Information page explains the financial relationship.

6. Newsletter

Where a reader subscribes, the email platform processes subscriber information under its own privacy policy. Each message includes an unsubscribe facility.

7. Children

This website is directed to persons seeking dog care and grooming information. It is not directed to children and is not designed for children to submit personal information.

8. Accounts, My Dogs and Community

Information saved in member accounts, dog profiles or community features is used to provide those functions. Members should not post private, confidential or sensitive information in public community areas. Public community contributions may be visible to other visitors according to the community settings in effect.

9. Information Security

Green Dog Grooming applies administrative and technical practices appropriate to a business of its size and to the services in use. No website or third-party platform can guarantee absolute security.

10. Retention

Client and appointment records are retained for as long as required for operational, accounting and legal purposes. Information held by a third-party platform is retained in accordance with that platform’s practices.

11. Enquiries

Privacy enquiries concerning GreenDogGrooming.com may be made through the contact page. North Phoenix mobile-grooming clients may also use the local service contact information provided there.

Requests concerning information held by a third-party platform, including Square, the email provider or an affiliate merchant, may also require direction to that provider.

12. Amendments

This policy is reviewed and updated where the forms, booking tools, analytics, newsletter platform, affiliate tracking or other data practices applicable to the site materially change.